Privacy Policy

1. Introduction

Welcome to AutoRushClub. We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website autorushclub.com and purchase our products.

AutoRushClub is operated by:

By using our website and services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with our policies and practices, please do not use our services.

2. Information We Collect

2.1 Personal Information You Provide

We collect personal information that you voluntarily provide to us when you:

• Create an account on our website
• Place an order for products
• Subscribe to our newsletter
• Contact us via our contact form or email
• Participate in surveys or promotions
• Leave reviews or testimonials

This personal information may include:

• Contact Information: Name, email address, phone number, postal address
• Account Information: Username, password (encrypted)
• Payment Information: Credit card details, billing address (processed securely through payment processors)
• Order Information: Products purchased, shipping address, order history
• Communication Information: Messages you send us, preferences, feedback

2.2 Information Automatically Collected

When you visit our website, we automatically collect certain information about your device and browsing activity:

• Device Information: IP address, browser type, operating system, device type
• Usage Information: Pages visited, time spent on pages, links clicked, referring website
• Location Information: General geographic location based on IP address
• Cookies and Tracking Technologies: See our Cookie Policy for detailed information

2.3 Information from Third Parties

We may receive information about you from third parties, including:

• Payment processors (Stripe, PayPal) for transaction verification
• Shipping carriers for delivery status updates
• Analytics providers (Google Analytics) for website usage insights
• Marketing platforms for campaign performance data

3. How We Use Your Information

We use the information we collect for the following purposes:

3.1 Order Processing and Fulfillment

• Processing and fulfilling your orders
• Communicating with you about your order status
• Arranging shipping and delivery
• Processing payments and preventing fraud
• Handling returns, exchanges, and warranty claims

3.2 Customer Service and Support

• Responding to your inquiries and support requests
• Providing product care advice and guidance
• Resolving disputes and troubleshooting issues
• Sending service-related communications

3.3 Marketing and Communications

• Sending promotional emails about new products and offers (with your consent)
• Personalizing your shopping experience
• Conducting surveys and gathering feedback
• Sending newsletters and product care tips (opt-in only)

3.4 Website Improvement and Analytics

• Analyzing website usage to improve user experience
• Understanding customer preferences and behavior
• Testing new features and functionality
• Monitoring website performance and security

3.5 Legal Compliance

• Complying with legal obligations and regulations
• Protecting against fraud and unauthorized transactions
• Enforcing our Terms of Service and other policies
• Responding to legal requests and preventing harm

4. Legal Basis for Processing (UK GDPR)

Under UK GDPR, we process your personal data based on the following legal grounds:

5. How We Share Your Information

We do not sell or rent your personal information to third parties. We may share your information with the following categories of recipients:

5.1 Service Providers

We share information with trusted third-party service providers who assist us in operating our business:

• Payment Processors: Stripe, PayPal for secure payment processing
• Shipping Carriers: Royal Mail, DPD, UPS for order fulfillment
• Email Service Providers: For sending order confirmations and newsletters
• Web Hosting: For website infrastructure and data storage
• Analytics Providers: Google Analytics for website usage analysis

These service providers are contractually obligated to protect your information and use it only for the specific services they provide to us.

5.2 Legal Requirements

We may disclose your information if required by law or if we believe in good faith that such disclosure is necessary to:

• Comply with legal obligations or respond to lawful requests
• Protect our rights, property, or safety
• Prevent fraud or other illegal activity
• Protect the safety of our customers or the public

5.3 Business Transfers

In the event of a merger, acquisition, reorganization, or sale of assets, your personal information may be transferred to the acquiring entity. We will notify you via email and/or prominent notice on our website of any change in ownership or use of your personal information.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption: All payment information is encrypted using SSL/TLS technology
• Secure Servers: Data stored on secure servers with restricted access
• Access Controls: Employee access to personal data limited to those with legitimate business need
• Regular Security Audits: Periodic review of security practices and vulnerabilities
• PCI Compliance: Payment processing complies with PCI-DSS standards

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

When personal information is no longer needed, we will securely delete or anonymize it so that you can no longer be identified from it.

8. Your Rights Under UK GDPR

Under UK GDPR, you have the following rights regarding your personal information:

To exercise any of these rights, please contact us at:
Email: privacy@autorushclub.com

We will respond to your request within one month. In complex cases, we may extend this period by two months and will inform you of any such extension.

9. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. For detailed information about our use of cookies, please see our separate Cookie Policy.

You can control cookie preferences through your browser settings. However, disabling certain cookies may limit functionality of our website.

10. International Data Transfers

Your personal information may be transferred to and processed in countries outside the United Kingdom. When we transfer data internationally, we ensure appropriate safeguards are in place, including:

• Standard Contractual Clauses approved by the UK Information Commissioner's Office
• Transfers to countries with adequacy decisions from the UK government
• Service providers certified under recognized data protection frameworks

We ensure that all international transfers comply with UK GDPR requirements and provide an adequate level of protection for your personal information.

11. Children's Privacy

Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately. We will delete such information from our systems.

12. Third-Party Links

Our website may contain links to third-party websites, including social media platforms, payment processors, and partner sites. We are not responsible for the privacy practices of these third parties. We encourage you to read the privacy policies of any third-party websites you visit.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of any material changes by:

• Posting the updated Privacy Policy on our website with a new "Last Updated" date
• Sending an email notification to registered users
• Displaying a prominent notice on our website

Your continued use of our services after changes are posted constitutes your acceptance of the updated Privacy Policy.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or our data protection practices, please contact us:

We will respond to all requests within one month of receipt.